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privacy statement Frequently Asked Questions disclaimer

On Sale - IN STOCK & SHIPPING DAILY WORLDWIDE

MADE IN THE USA

ADULT DESIGNER HOSPITAL GOWNS

ATTENTION: THESE ADULT HOSPITAL GOWNS ARE NOT INTENDED OR PROMOTED 
FOR USE AS A CHILDREN’S HOSPITAL GOWN OR SLEEPWEAR.

OUR HEALTH APPAREL IS NOT FOR STERILE MEDICAL PROCEDURES

IF MEDICALLY SOILED DISPOSE OF IMMEDIATELY AND PROPERLY

BY USING THIS WEBSITE THE USER AGREES TO ABIDE BY ALL OF OUR POLICIES. THANK YOU.

A FREE matching Surgical Cap is included with every hospital gown purchased.

ORDERING

All online inventory is In Stock and Shipping Daily or Next Day. Inventory is controlled by an active virtual tracking database. No back orders. If an item is out of stock or over ordered we will substitute the next closest print.


The SECURE LOCK / HTTPS: only appears on the final secure credit card information / input page.

PROBLEMS ? WE'D BE HAPPY TO HELP YOU PURCHASE, JUST EMAIL US

CONTACT US

 ZONE ALARM USERS

MUST DISABLE Zone Alarm for the SHOPPING CART / TRANSACTION to work properly. Shopping Cart will only charge & show one product paid. Using the shopping cart / the secure credit card page to properly process and to show more than one item on the SECURE CREDIT CARD PAGE... PLEASE DISABLE ZONE ALARM FOR ONLY THE TRANSACTION - software engineers have failed to solve this problem - sorry.

ERROR Ordering - HELP - 1, 2, 3  - can't ORDER.  ERROR message what # ?, Know Your Security Card Code? Browser Security level set too high? Security software and / or hardware Firewalls? Cookies must be Enabled? Turn OFF Zone Alarm -  follow the Steps Below 1, 2, 3, and E-MAIL US your product(s) and order information (below) to get a CALL BACK or Included all your credit card information. Sorry for the extra steps, sometimes it just happens but don't worry we will process your order manually and you will get an e-mail order receipt, a credit card receipt and later a shipped notice. If your Credit Card is DECLINED there is nothing we can do, contact your Credit Card company.

TOP PROBLEMS

DECLINED CREDIT CARD  (call your credit card company, use another credit card)

NON-MATCHING CARD CODE / CVV2 - DECLINED, MUST MATCH CARD CODE / CVV2  (call your credit card company to check your numbers match)

WORLD WIDE WEB / INTERNET SERVER CONNECTION - PROBLEMS, ERRORS, NO CONNECTION / BLOCKED, HIGH LEVEL OF BUSINESS / COMPANY SECURITY / BEHIND A FIREWALL (try again later, lower or drop your security settings for the transaction)

NO CUSTOMER NUMBER ? AUTOMATICALLY GENERATED SOMETIMES THE COMPUTER SYSTEMS FAILS TO ACQUIRE A CUSTOMER NUMBER FOR YOUR ORDER (MAC) DELETE HISTORY, DELETE COOKIES, DELETE CACHE - ENABLE COOKIES? LOWER SECURITY LEVEL? REFRESH REBOOT YOUR SYSTEM START TRY AGAIN - SORRY - PLEASE TRY AGAIN.

1.  Did you  PUT AN “CHECK” - X - IN THE BOX NEXT TO THE PRODUCT(S) YOU WANT, select the quantity, CLICK Put In Shopping Cart, Continue Shopping? California Tax ?

Pick a Shipping and Handling OPTIONS: ? 4 choices - INSIDE USA OR OUTSIDE USA ?

USA ONLY - Priority Mail 5 days, USA ONLY - Express Mail about 1 to 3 days or OUTSIDE USA - International Global Priority Mail about 5 to 15 days, OUTSIDE USA - International Air Mail about 15 to 30 days

 Submit

2.  Fill in ALL Shipping and Billing Information :

Name, Company ?, Address, City, State, Zip Code, Country, Phone Number, E-Mail Address - Submit

3. SECURE CREDIT CARD PAGE a,b,c (Visa, MasterCard, American Express, Discover, JCB)
Accepting Visa, MasterCard, American Express, Discover, JCB Credit Cards, PayPal - SHIPPING WORLDWIDE DAILY
a) Input Credit Card Numbers [1111222233334444]

b) Expiration Date [1105]
or [112005]  =  (November 2005 or 11/05) 

c) Card Code [123] (*REQUIRED must match*) see/use graphic below
CARD CODE *REQUIRED* IS THE 3 DIGIT SECURITY CODE PRINTED LAST ON THE BACK OF THE CREDIT CARD IN THE SIGNATURE BOX FOR Visa, MasterCard, Discover, JCB CARDS OR THE 4 DIGIT SECURITY CODE ON THE FRONT JUST ABOVE THE END OF THE CREDIT CARD NUMBERS FOR American Express. CIRCLED IN RED !

 

 

 

 

 

USING ADDRESS VERIFICATION SYSTEM (AVS) MATCHING STREET ADDRESSES + ZIP CODES + CARD CODES TO NAMES AND CREDIT CARD NUMBERS WITH EXPIRATION DATES.

PAYMENT

All payments are in U.S. funds by Paypal or major credit cards: Visa, MasterCard, Discover (Novus), American Express, JCB Credit Cards. Card Code is *REQUIRED* it is the 3 digit security code printed last on the back of the credit card in the signature box for VISA, MASTERCARD, DISCOVER CARDS, JCB or the 4 digit security code on the front just above the end of the credit card numbers for AMERICAN EXPRESS.

authorizenet.com

Internet Payment Gateway

Card Service

Credit Card Processing

PayPal used here surgicalcaps.com

PayPal Transactions

COMPUTERIZED MAILING SYSTEM

 stamps.com have your own U.S. post office at your computer

Virtual Digital Phone PBX grasshopper.com virtual phone systems

http://grasshopper.com/

  dansie shopping cart #1

Dansie Shopping Cart is the very best, simple and easy to use Dansie Shopping Cart #1 just ask us !

web.com host hospitalgowns.com
Great Web Host

SECURITY & THE SECURE PAYMENT GATEWAY

Encryption: Using the latest Secure Socket Layer - SSL API, all orders and payment information sent from the merchant's Web server will be encrypted using industry standard RC4 1024-bit encryption with 40/128 bit SSL version 3.0. The encrypted and secure data is routed, decrypted and processed. All processed information (approved/declined transaction) is then re-encrypted and sent securely back to the Web site. Once at the Web server, it is decrypted and displayed to the consumer. On ALL credit card transactions we use Address Verification System (AVS) matching street addresses + zip codes + Card Codes to names and credit card numbers with expiration dates.

In compliance with Visa's Cardholder Information Security Program (CISP) required by VISA, MasterCard, American Express and Discover masking ALL sensitive Credit Card Information, only the Customer at time of input can see the credit card information input. We do not store your credit card information anywhere in our system. Order confirmation e-mails are sent to the consumer and to the merchant for processing, shipping.

Merchant Processing Blueprint

ERRORS & OMISSIONS

General Errors, Online Pricing - We make every attempt to make sure that our pricing quoted online is accurate. We do however retain the right to CORRECT any errors in pricing that may appear on the Web Pages. We will email you if we do discover any errors in pricing. If the pricing quoted by the Website / Shopping Cart has an ERROR - We will ONLY HONOR Our Corrected Price. If you feel you have found a pricing error please let us know Immediately. We do try very hard to eliminate errors, pricing mistakes and computer problems but they may occur.

COUPON / GIFT CERTIFICATE NUMBERS

Coupon / Gift Certificate Numbers are only good once per E-MAIL US request. The Customer must get a pre-approval E-MAIL NOTICE from us for the VALID DISCOUNT USAGE to count. The failure to get a discount approval E-MAIL from us will invalidate the discount and the discounted amount. The discounted amount and any additional shipping charges will be charged separately back to the customer / order, full price for the transaction.

SHOPPING

We reserve the right not to serve you.

BY USING THIS WEBSITE WWW.HOSPITALGOWNS.COM THE USER AGREES TO ABIDE BY ALL OF OUR POLICIES. THANK YOU.

It is the customers full responsibility to ensure your FULL CORRECT COMPLETE Shipping & Billing addresses are entered into our system. If an order is lost due to an INCORRECT or PARTIAL address a refund will NOT be given. (like no first or last name, no apartment / ste., partial street name / number, wrong city, No USA State, wrong / no zip code, wrong phone number, bad e-mail address, these are examples, CORRECT INFO is mandatory) - 4 times your are ASKED to REVIEW ALL INPUT INFORMATION and FAILED.

PLEASE just Double check your FINAL FULL COMPLETE Shipping & Billing Addresses.

EXCHANGES / RETURNS

For obvious HEALTH and SAFETY reasons

NO WORN OR SOILED GARMENTS can be ACCEPTED BACK, Sorry.

PLEASE, just follow the directions !

All Exchanges / Returns

must be AUTHORIZED BY EMAIL

We promise to promptly exchange or refund the merchandise purchase price if you are not totally satisfied for any reason.  Shipping and Handling fees are non-refundable. All Exchanges and Returns are at the SOLE & FINAL DISCRETION of hospitalgowns.com and our companies.

What is your Customer/Shopper ID?

EXCHANGES

CONTACT US

What is your Customer/Shopper ID?

NO PROBLEM! There is a 30 day Exchange limit from the date of purchase. ALL EXCHANGES MUST BE COMPLETED WITHIN 30 DAYS FROM THE DATE OF PURCHASE. All Exchanges must be AUTHORIZED BY EMAIL. By Exchanging the Products you TESTIFY that you have Not Wore or Soiled them and they contain NO BIOHAZARDS.

Please E-MAIL US (preferred method e-mail) and or call (800) 523-6919 (voice mail only), and tell us what you need to have done and by when. Please be patient we will get back to you with your EXCHANGE AUTHORIZATION NUMBER VIA EMAIL, Exchange #. You will be asked to send ALL the product(s) back the way you received them with ALL exchanging product(s) and packaging with a COPY of the RECEIPT. A hospital gown and it's matching surgical cap are a set, 1 product.

NO EXCHANGES will be accepted without an EXCHANGE AUTHORIZATION NUMBER, Exchange #

Your new products will be paper invoiced but NOT PROCESSED Pending the FULL return and exchange of products 30 day limit. If NO Exchange - you will be billed. Shipping and Handling fees will be billed.

All exchanges Must use some type of DELIVERY CONFORMATION RECEIPT in order to ASSURE receipt of your exchanged product(s), as we Cannot and Do Not give credit for items that we do not receive back to our operations center. You may want to use insurance, to fully cover your exchange. NO COD's accepted. Thank you very much.

Exact Envelope / Mailing Address Format :

Designer Hospital Gowns
Exchange #
P.O. Box  91750
Los Angeles,  CALIFORNIA  90009
  USA

All Exchanges are at the SOLE & FINAL DISCRETION of hospitalgowns.com and our companies.

RETURNS

CONTACT US

What is your Customer/Shopper ID?

NO PROBLEM! There is a 30 day Return limit from the date of purchase. ALL RETURNS MUST BE COMPLETED WITHIN 30 DAYS FROM THE DATE OF PURCHASE. All Returns must be AUTHORIZED BY EMAIL. By Returning the Products you TESTIFY that you have Not Wore or Soiled them and they contain NO BIOHAZARDS.

Please E-MAIL US (preferred method e-mail) and or call (800) 523-6919 (voice mail only), be patient we will get back to you with your Return Authorization Number VIA EMAIL, Return #. You will be asked to send ALL the product(s) back the way you received them with ALL product(s) and the packaging with a COPY of the RECEIPT

NO RETURNS will be accepted without an RETURN AUTHORIZATION NUMBER, Return #

All returns Must use some type of DELIVERY CONFORMATION RECEIPT in order to ASSURE receipt of your returned product(s), as we Cannot and Do Not give credit for items that we do not receive back to our operations center.  You may want to use insurance, to fully cover your return. NO COD's accepted. Thank you very much.

Exact Envelope / Mailing Address Format :

Designer Hospital Gowns
Return #
P.O. Box  91750
Los Angeles, CALIFORNIA  90009
  USA

All Returns are at the SOLE & FINAL DISCRETION of hospitalgowns.com and our companies.

CREDIT / REFUNDS are processed upon review of the returned merchandise, usually in 5 days. If approved you will receive a Credit / Refund e-mail to confirm the process and an e-mail of the product being returned back. Shipping & Handling charges are NON-REFUNDABLE on any order. Depending upon the cycle of your credit card, your credit should appear on your next 1 or 2 statements. You can directly call your credit card company for immediate balance and credit updates. Thank you.

SHIPPING & HANDLING

DHG Postal Forms

We do depend on the United States Postal Service and the World Postal Services to do there job delivering your products promptly.  On the average day the UNITED STATES POSTAL SERVICE moves 82 MILLION cards, letters and packages.

It is the customers responsibility to ensure your FULL COMPLETE CORRECT Shipping & Billing addresses are entered into our system. If an order is lost/missing due to an INCORRECT or PARTIAL address a refund will NOT be given. Please Double check your FINAL FULL COMPLETE Shipping & Billing Addresses, your filling it out.

We try to fill all orders on the same day or the next day. We make every effort to deliver your products on time and by the quickest route. There is NO shipping on United States National Holidays, your order will go out the next day. Shipping and Handling fees are non-refundable. Unfortunately, we cannot be responsible for shipping delays caused by customs searches, acts of terrorism, war, natural disasters or force majeure - we will always do our very best. Please be flexible.

USPS

IF YOU HAVE ANY PROBLEMS CONTACT icustomercare
USPS Internet Customer Care Center - icustomercare@usps.com

Delivery by United States Postal Service: Prices are automatically generated by the shopping cart based on the total products price, fill the shopping cart and review your shipping options and prices. These are BEST AVERAGE estimated shipping times based on over 9 years of shipping around the world. There is a GUARANTEE we will ship out. There is NO GUARANTEE of delivery.

If your order / shipment is return for any reason the customer will be charged the shipping price again for reshipment.

INSIDE USA - PRIORITY MAIL : 4 - 7 days delivery, shipped by Priority US Mail. Usual arrival in about 4 days.

INSIDE USA - EXPRESS MAIL : 1 - 3 days usual delivery, shipped by Express US Mail. Usual arrival next day, second day or in three day. Orders late Friday, Saturday or Sunday may take an extra day for delivery. Smaller addresses, cities, towns may also take an extra day for delivery. We'll do our best. Signature required or USUALLY Waived. Can be used for EXPRESS WORLD MAIL delivery 5 to 10 days, please E-Mail us for additional charges.

OUTSIDE USA - INTERNATIONAL PRIORITY MAIL : Delivery Varies by Country: INTERNATIONAL Priority Mail may arrive in about 5 to 15 days. International Priority Mail is not available to all countries. We will send by the next fastest method for the money charged, usually by International Air Mail about 15 to 30 days. Customs forms must be used on all outside the USA package deliveries.

OUTSIDE USA - INTERNATIONAL AIR  MAIL : Delivery Varies by Country: International Air Mail may arrive in about 15 to 30 days. Customs forms must be used on all outside the USA package deliveries.

These are BEST AVERAGE estimated shipping times. There is a GUARANTEE we will ship your order out. There is NO GUARANTEE of delivery.

*CUSTOMS: Some INTERNATIONAL COUNTRIES may restrict the import of our products. 
The person receiving the package / products PAYS ANY and ALL applicable Import Taxes or Duty Charges.

CONTACT US

JUST E-MAIL US AND WE WILL ANSWER ANY QUESTIONS YOU HAVE IN ANY LANGUAGE.

PICKED WRONG SHIPPING CHOICE ?

WRONG SHIPPING CHOICE ? A $5.00 USD PROCESSING FEE AND THE EXTRA SHIPPING COSTS WILL BE CHARGED / BILLED SEPARATELY TO THE CUSTOMER. READ !

4 SHIPPING & HANDLING OPTIONS: ? -- PICK ? -- CHOOSE ?

shipping OUTSIDE USA or INSIDE USA ? >>CLICK OPEN the BOX<<

shipping where OUTSIDE USA ? - >> CLICK OPEN the BOX << -

--------------------------------------------------

** BUY IN THE USA FROM US AND SHIP TO YOUR COUNTRY USING :

http://www.skybox.net/

http://eshopex.com/

Because of Postal and Customs Mail Thieves and Criminals NO SHIPPING TO: Chile, Mexico, Turkey, Saudi Arabia, etc.... Yes we can ship to these countries but there are no refunds, no reshipments and no guarantee of delivery - the customers buys at there own risk. Email us first.

Currently deliveries to Russia, Greece, Brazil, Portugal are running 20 to 55 days. These Postal Systems are very slow. We do ship daily or next day from Los Angeles, California USA. BECAUSE OF MAIL THIEVES, CRIMINAL POSTAL WORKERS AND CROOKED CUSTOMS OFFICERS SOME COUNTRIES WE NO LONGER SHIP TO: NO SHIPPING - MEXICO, TURKEY, CHILE, NIGER, CHAD, NIGERIA and more, you will have to use the website checkout in the shopping cart the COUNTRY drop down list will have the latest NO country SHIPPING tags. Sorry but these Countries have poor mail delivery systems and very good postal thieves.

We will ship to any of these Countries if the CUSTOMER takes full responsibility, NO REFUNDS, NO RESHIPMENTS, ALL SALES ARE FINAL -  we will provide the USPS shipping receipt of acceptance of your order - NO TRACKING.

THE ITALIAN MAIL SYSTEM IS THE WORST IN THE WORLD! FULL OF MAIL THIEVES & CUSTOMS CRIMINALS THAT STEAL EVERYTHING.

Christmas Season is very terrible for ITALIAN MAIL THEFT.

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International Mail missing / delays?

PLEASE ALL BUSINESS IS DONE IN ENGLISH (USA)

What is your Customer/Shopper ID?

We would be very happy to work with you. We guarantee we will ship out every order. We do not guarantee delivery. We ship every order / package out, we have the computerized mailing receipts on file and printed out, (will be emailed to you) but we do not guarantee delivery, your local postal service will receive the packages from the United States Postal Service and the order / package will deliver to your local input address. We use a fully computerized postal system to ship out, computer address printing, payment, computer custom's forms and bar coding. It is not our fault and it is not your fault - let's work together.

PLEASE READ, REVIEW & FOLLOW THE DIRECTIONS

Sorry - We do Ship every Order Out! We apologize that your products have not been received.

WE HAVE BEEN SHIPPING WORLDWIDE FOR OVER 9 YEARS. WE KNOW THE WORLD MAIL SYSTEMS AND THE QUICKEST WAY TO INVESTIGATE YOUR MISSING ORDER. WE AVERAGE LOOSING ONLY 1 ORDER A YEAR WHEN SHIPPING INSIDE THE UNITED STATES OF AMERICA - SO THE PROBLEM IS NOT THE UNITED STATES POSTAL SERVICE.

We do not control the WORLD POSTAL SYSTEMS and DELIVERY. CUSTOMS Hold ? DUTY / TAXES Paid? Lost ? STOLEN ? Missing? On the average DAY the UNITED STATES POSTAL SERVICE moves 700 MILLION pieces of mail - cards, letters and packages. UNITED STATES POSTAL SERVICE DELIVERIES ALL MAIL BY AIRPLANE TO THE COUNTRIES MAJOR MAIL HUB FOR THEM TO DISTRIBUTE AND DELIVER TO YOU LOCALLY. Local Country Mail delivery network.

You must INQUIRE within 30 days for domestic USA shipments and 40 days for International Shipments from the dated purchase receipt for any investigations after that timeframe YOUR ORDER IS COMPLETED, CLOSED AND NO REFUNDS WILL BE GIVEN.

It is the customers FULL responsibility to ensure your FULL COMPLETE & CORRECT Shipping Information is entered into our system. If an order is lost due to an INCORRECT or PARTIAL Shipping Information a refund will NOT be given. Remember there are millions of packages moving thru the World Postal Systems and many problems occur. We do deliver your packages to the US Postal Services to ship out to the World Postal Systems.

We do depend on the United States Postal Service and different World Postal Services to do there job and deliver your products promptly. Double check your shipping address! Since this type of International Global Priority Mail is not tracked or traced, we are unable to determine how or at what point, a specific piece of International Mail was delayed: Customs, Lost, Stolen or Missing in transit. Along with handling by the United States Postal Service, International Mail is handled by International Transporting Carriers, Customs officials, and originating Foreign Postal Authorities.

WORLD POSTAL CUSTOMS OFFICES can and will hold opening any mail they wish - this will cause mailing delays without giving any notice, taking about 45 days or more for final delivery. Packages are clearly marked with all customs forms.

You have the package SERIAL NUMBER or CUSTOMS NUMBER CANNOT be tracked outside the USA.

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30 days must pass from the shipping receipt before any US / World Postal inquiry / investigation can be started with United States Postal Office. From your REQUEST - It will take at least 1 month (30 days) to investigate your shipment and what happened. ABOUT 65 days from the date of purchase is the normal timeline for conclusion. ABOUT 65 DAYS.

TAKE ACTION below:

Email us your details, inquire with Customer/Shopper ID number.

ON your order receipt is your SHIPPING TO MAIL ADDRESS complete and correct? yes or no

First - PRINT OUT your e-mail order and the PDF file Postal receipt (emailed). Start with your local postal carrier ask them where your package is and give them the Serial / Custom numbers? They will tell you what and where to go next. Next go to your Local Post Office and Postal CUSTOMS Agency/Center and inquire about your package. Foreign CUSTOMS sometimes may stop and open the packages for inspection and/or duty taxes holding them - this will delay your delivery. Don't worry. FIRST INQUIRE with your both your LOCAL POSTAL OFFICE & POSTAL CUSTOMS Agency.

IT WILL BE 60 DAYS FROM THE DATE OF PURCHASE BEFORE ANY ACTION WILL BE TAKEN. WORLD POSTAL DELIVERY DELAYS CAN BE ANYWHERE FROM 30, 45, 60 DAYS. WE SIMPLY DO NOT CONTROL LOCAL DELIVERY FOR THE WORLD MAIL SYSTEMS OR WORLD CUSTOMS OFFICIALS.

Using Fed Ex or UPS is very expensive, usually costing more than the shipment itself, but if you require these shippers please e-mail us first for arrangements and your account numbers.

CALIFORNIA SALES TAX

We ship out of Los Angeles, California with a local Los Angeles, CA sales tax rate of 9.25% for all in CALIFORNIA State deliveries.

CALIFORNIA RESELLERS ONLY

We require a copy of the Valid Sales & Use Tax Permit / Resale Number and a filled out BOE 230 form for all NON-Taxable RESALE California orders. Los Angeles, CA tax of 9.25% will be added for sales within the State of California without VALID permits and forms.

CALIFORNIA RESALE CERTIFICATE - http://www.boe.ca.gov/pdf/boe230.pdf

Verify your Permit. CALIFORNIA SALES & USE TAX PERMIT VERIFICATION - https://efile.boe.ca.gov/boewebservices/verification.jsp?action=SALES

COPYRIGHT

The Site, its design, and all content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, everything and software ('the Works'), is the exclusive property of hospitalgowns.com or its content suppliers, and is protected by United States of America and international copyright laws. The Works may contain, from time to time, material that is the copyright of a third party.

CHARITABLE CONTRIBUTIONS

Our business has a responsibility to give back to the world community. We believe in you and donate products, funds, web pop-ups and time

CUSTOMER SERVICE

We are here to serve you, so ask away.

CONTACT US

 

Local Phone 310-823-6919

home  construction   order    View Scrub Cap Prints  Health Links   Medical Links

BY USING THIS WEBSITE THE USER AGREES TO ABIDE BY ALL OF OUR POLICIES. THANK YOU.